Cancellation & Refund Policy

Payment Obligations

By subscribing to our services, you acknowledge and agree that all payment obligations are non-cancelable, and any fees that have already been paid are non-refundable, except as otherwise stated in this policy.

Cancellation of Subscription

If you choose to cancel your subscription during a billing cycle, you may continue to use the subscription services until the end of your current subscription period. However, please note that no refund will be issued for the most recent payment made.

Technical Issues & Interruptions

While our goal is to provide a reliable and high-quality service, we cannot guarantee that technical issues or service interruptions will not occur. In the event of technical problems, please contact our support team for assistance. Please be aware that refunds will not be issued solely due to technical disruptions or service downtime.

Refunds for Dissatisfaction or Change of Mind

Refunds will not be provided for dissatisfaction with the services offered or for changes of mind after a payment has been made. All charges are final once processed.

Subscription Renewal & Cancellation

To avoid being charged for the subsequent billing period, it is crucial to cancel your subscription before the renewal date. We do not offer refunds or prorated refunds for subscription fees once they have been charged, even if the service has not been used after renewal.

Stopping Recurring Payments

You can stop future recurring payments by canceling your subscription at any time through your billing page. Once canceled, you will not be charged for subsequent billing periods.

Contact Us

If you have any questions or require further assistance regarding this policy or any other matter, please reach out to us at support@aivoov.com.